Accessability Links

Mobile on the move - how to recruit when out and about

Jan 16 12 - 3:31PMKate Siddiqui Marketing
We believe 2012 is going to be a big year for mobile recruiting - you’ll probably have guessed from the number of posts we’ve put out on it recently!

Mobile links online and offline marketing. This is not a new concept as it’s common to see “Find Us on Facebook” on a TV advert or a URL on a flyer. However, with the use of QR codes marketers are trying to decrease the separation between offline and mobile web browsing.

TPP have produced a travel card wallet (pictured) with exactly this in mind. Featuring a QR code on the back it pushes people to visit the site with their phone. The use of a smartphone is detected and the site automatically loads as the mobile optimised version.

The difference in environment between mobile and desktop browsing is one of the nuggets of advice that has stuck with me from the IDM Digital Copywriting course I went on last year. With a phone you’re likely to be commuting, in a busy café or standing on a street corner.

These are environments with lots of noise, distractions, movement and potentially an unreliable internet connection. The mobile site therefore needs to be suited to this – less copy, less clutter and only the functionality and content that’s most important to both those contexts and the jobseeker.

This is the ideal we’re working towards, and with a few more mobile sites to be released over the coming months we’re excited to see the impact they have.

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Chris Ellis, 17 January 2012, 02:23 PM
I have no problem with QRs in theory, I like the idea of the 'hidden message' and they are also very cheap to implement and work great for competitions aimed at a tech savvy demographic known for owning smart phones.

And to clarify my earlier Twitter comment: "@AlexCharraudeau @katesiddiqui 'errm excuse me, can I just take a picture of your wallet?' ... damn no internet connection on the tube!"

I think these QR codes have been a bit of fad. I don't think very many people use them especially if the URL is easy to remember and type. By the time you pull out your phone; startup the Camera app; frame the picture; hit shutter release; confirm open browser; you may as well have started the browser and typed in 'tpp.co.uk'.

The friction is on the phone, and in this case it's also the social awkwardness of photographing a stranger's wallet on British public transport; one of the world's most socially hostile environments.

Are there any pictures of the other side of the wallet? Does it have a call to action like "find your next job while pressed up against that guy's armpit"? If I don't recognise the TPP brand I might think it was just another company selling me something.

The reason I raise the point is because I think what this indicates is marketers not really understanding how the pubic think & behave; they're not thinking from the outside in. Often the websites are designed as if the user isn't doing many other things at the same time and design their adverts as if people can't wait to find out their unique offering.

I would be keen to know how TPP get on with this because it looks like they are just jumping on an outdated bandwagon and I don't think it will decrease the separation between online and offline. I think Near Field might but not QRs.

As an aside it looks like TPP missed a trick: if the QR code had pointed towards a redirect URL or subdomain they could have tracked adoption metrics to see how many people were using it. Instead it points to towards the top domain. Correct me if I'm wrong.
Kate Siddiqui, 17 January 2012, 02:55 PM
Hi Chris. Thanks for your comments. As with all marketing channels there are barriers to using the medium. This was in once sense the point of the article - the relationship between offline and online marketing is always going to have tensions and difficulties. However we will continue to experiment and test ways to improve this!

I believe the wallets will go out to potential or current candidates of our client, therefore encouraging them to log on, browse jobs and apply. As you have guessed, there is a call to action and the QR code on the back of the wallet.

I believe you can track the usage of a QR code from the software you used to generate it .

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